Membership Options
On-site only support is available to non-members during normal business hours, M-F | 9 to 5.
All homes must be registered to request appointments from our support team. There is no fee to register. Regular labor rates apply to on-site visits. Scheduling is subject to availability. See Terms of Service.
Our team of technology experts can answer any questions you might have and help you select the right membership for you.
✆ 847.419.9990 Option 1
FEATURES
✓ 24/7 remote support within 60 min
FEATURES
✓ 24/7 remote support within 30 min
✓ Same-day on-site support available
✓ Night + weekend appointments
✓ Service labor discount
✓ Prioritized appointment scheduling
✓ Annual tech review
FEATURES
✓ 24/7 remote support within 30 min
✓ Same-day on-site support available
✓ Night + weekend appointments
✓ Service labor discount
✓ Prioritized appointment scheduling
✓ Annual tech review
✓ Proactive system monitoring
Smart Support For Your Connected Life.
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Prioritized Scheduling &
After-Hours Appointments
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It's the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Ready For A Better Technology Experience?
Membership Benefits
No credit card required.
Registration required. All memberships are month-to-month with no commitment. Cancel any time.
Our memberships provide you with the confidence that any issues you have with your system will be resolved quickly and efficiently.
A better technology experience awaits.
Rapid response
Reach our support team in as little as 10 minutes.
System monitoring
Receive proactive system-health checks and support.
Nights & weekends
Book on-site appointments that work around your schedule.
Exclusive discounts
Pay less for
service labor.
Not ready for a membership?
Essentials+
$65/mo
You value 24/7/365 access to the support team.
Price reflects 20% off regular price!
$715/yr
Sign up for 12 Months & Get 1 Month Off
Priority
You also need the flexibility to schedule on-site appointments tailored around your schedule.
$150/mo
Price reflects 20% off regular price!
$1,650/yr
Sign up for 12 Months & Get 1 Month Off
Proactive
You also value a hands-off approach to keeping your system online, all the time.
$275/mo
Price reflects 25% off regular price!
$3,025/yr
Sign up for 12 Months & Get 1 Month Off
Signature
Reserved for our most discerning clients with a 10-minute response time on top of all of the other features.
$400/mo
Price reflects 30% off regular price!
$4,400/year
Sign up for 12 months & Get 1 Month Off
FEATURES
✓ 24/7 Remote Support within 60 min
FEATURES
✓ 24/7 Remote Support within 30 min
✓ Same day on-site support available
✓ Night + weekend appointments
✓ Service labor discount
✓ Prioritized appointment scheduling
✓ Annual tech review
FEATURES
✓ 24/7 Remote Support within 30 min
✓ Same Day On-site Support available
✓ Night + weekend appointments
✓ Service labor discount
✓ Prioritized appointment scheduling
✓ Annual tech review
✓ Proactive system monitoring
Limited time discount offer applies to initial membership selection and will be valid for the lifetime of the membership.
Offer is non-transferrable and valid as long as the account is in good standing.
Choose the membership you wish to receive after the complimentary period expires and lock-in a lifetime discounted price on your selection.
All new installations receive complimentary access to our Priority membership for 90 days post-install.
Choose the membership you wish to receive after the complimentary period expires.
All new installations receive complimentary access to our Priority membership for 90 days post-install.
As a special thank you to our clients, we are offering a limited time discount when you register for a monthly membership plan. See membership details below.
Offer expires: <date>
How it Works
Friendly & Effective Remote Support
Simply call or email, and in as little as 10 minutes a member of our team will get to work on resolving your issue. Our specialists are trained to identify the problem and remotely solve many of the most common technology failures.
Fast & Reliable On-site Support
When an issue can’t be solved remotely, our memberships provide prioritized access to on-site support technicians. These technicians are briefed by the remote team and will have the knowledge they need to quickly and efficiently solve the issue.
